Eligible Returns:

  • Items returned within 30 days of delivery.
  • Products in original condition with all packaging, accessories, promotional gifts, and warranty cards.
  • Items that are unused, unassembled, and undamaged.

Ineligible Returns:

  • Products showing signs of misuse or wear, even if under warranty.
  • Items that have been used, altered, assembled, or installed, unless defective.
  • Products already assembled, unless there’s a manufacturing defect.
  • Requests for exchanges based on color or size preferences.

Return Process:

  • For non-furniture items, return them in their original packaging within 30 days, ensuring all accompanying materials are included.
  • For furniture online return requests aren’t accepted. Please contact customer service directly.
  • Refunds for Credit/Debit Card payments are processed back to the card or account within 2–15 days, depending on your bank.